Never click on a link in an email or pop-up window to go to a site. Always enter the bank’s correct URL (www.cimbclicks.com.sg)
Keep your personal banking information strictly to yourself. Do not disclose this information to anyone. Eg. Login ID, Password and ATM PIN number)
Create hard to guess password. Prevent outsiders from guessing your password. Preferably, passwords should be:
At least 6 digits or alphanumeric.
Not easily identified with you eg. Your birth date, address, etc.
Memorize your password and change it regularly.
Unique to different websites, applications or services.
Look for the padlock icon on your browser’s status bar. The icon denotes the Verisign certificate which meant that the website can be trusted. Always check to ensure that the URL listed in the digital certificate is the bank’s correct URL.
URL clues. Take note of the website address change in your browser’s address bar.
Always log off and clear your computer’s cache after each banking session. Logging off and cache clearing may eliminate all traces of your visits from the computer’s memory.
Never respond to any suspicious or unsolicited emails. The bank will never ask you to disclose, change or update your personal banking information via emails, phone or SMS. You could be coaxed into entering a bogus website that may look fraudulently identical to the bank’s site.
In short, make it a practice to clear your inbox of any junk and chain emails.
Never leave your computer connected and unattended for long period of time.
Never call a number appearing on an email you suspect is fraudulent. A phony telephone number may be used in the email.
Observe your past transaction history. It is advisable that you constantly check your account balance and its transaction history frequently and report any discrepancy to the bank.
Always logout after each session.
Install and update your computer’s security software. Ensure that your computer is equipped with the latest version of an anti-virus software.
Other handy tips include:
Remove file and printer sharing option in your computer, especially if it is constantly connected to the Internet.
Consider the use of encryption technology to protect sensitive data.
Avoid dealing with unknown or suspicious looking websites.
Avoid installing softwares or run programmes of unknown origin.
