Frequently Asked Questions
  General
 
1. What is CIMB Clicks?
2. I already have a Singapore-Dollar Current/Savings Account with CIMB Bank. How do I register for the CIMB Clicks service?
3. What are the benefits of having CIMB Clicks?
4. What are the transactions that I can perform online via www.cimbclicks.com.sg
5. When can I start using this service?
6. Can I use this service if I don’t have any banking account with CIMB Bank?
7. Are there any charges incurred for using CIMB Clicks?
8. Who can I call for information or technical support relating to CIMB Clicks?
 
 
1. What is CIMB Clicks?
 

CIMB Clicks is an Internet Banking portal that is accessible via the website (www.cimbclicks.com.sg) or on mobile (via “CIMB Clicks Singapore” app on iPhone) by all CIMB Bank Singapore’s retail banking customers who possess a Singapore-Dollar Current Account or Savings Account. It enables them to perform banking transactions conveniently anytime, anywhere.

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2. I already have a Singapore-Dollar Current/Savings Account with CIMB Bank. How do I register for the CIMB Clicks service?
 
  • You can download, fill in, and mail the completed CIMB Clicks Application Form to us. Alternatively, you may also apply for this service at any of our branches.
  • You will then be provided with an Activation Code via mail.
  • Log in to www.cimbclicks.com.sg with your Activation Code to perform your First Time Login. You will be prompted to choose your CIMB Clicks ID and password during your First Time Login. Upon completion, you will be able to perform Internet Banking transactions on CIMB Clicks.

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3. What are the benefits of having CIMB Clicks?
  This free and secure service allows you to enjoy the ease and convenience of:
  • Viewing your account information anytime, anywhere.
  • Transferring funds to 3rd party account and paying your bills without having to come to the branch or queuing in line.

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4. What are the transactions that I can perform online via www.cimbclicks.com.sg?
 
Category Available Transactions
Account Enquiry

Check balance of your accounts in both CIMB Singapore and CIMB Malaysia.
Funds Transfer

Transfer funds to your own and 3rd party accounts in CIMB Singapore/Malaysia, and other banks in Singapore.
Bill Payment

Pay your Singapore and Malaysia bills.
Scheduled Transaction Schedule a future transactions or set up recurring transactions for:
  • Funds transfer
  • Bill payment
e-Application
  • Current or Savings Account
  • Fixed Deposit Account
  • Home Loan Account
  • Credit Card
Cheque Management
  • Cheque book request
  • Cheque status inquiry

Note: For transactions that you can perform via CIMB Clicks Singapore mobile app, please refer to CIMB Clicks on mobile

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5. When can I start using this service?
 

Immediately upon successful completion of your First Time Login at www.cimbclicks.com.sg, you may begin to enjoy the convenience of our Internet Banking service.

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6. Can I use this service if I don’t have any banking account with CIMB Bank?
 

You must have at least one Current or Savings Account with CIMB Bank before you can apply for access to CIMB Clicks. For more information, please Contact Us.

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7. Are there any charges incurred for using CIMB Clicks?
 

No, this service is offered to our retail banking customers at no charge. However, service charge may apply for certain banking transactions. For more details, please Contact Us.

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8. Who can I call for information or technical support relating to CIMB Clicks?
 

Click here for the various contact points.

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