Frequently Asked Questions
  General
 
1. What is CIMB Clicks?
2. What is the URL address for CIMB Clicks?
3. Which website do I visit whenever I need to perform my online transactions?
4. Who do I call for support?
5. How do I register for this service? What do I need to access this service?
6. Do I need to open a new account for Internet Banking?
7. What are the benefits of signing-up?
8. What are the transactions that I can perform online?
9. When can I start using this service?
10. Can I use this service if I don’t have any banking account with CIMB Bank?
11. Are there any charges incurred for using CIMB Clicks?
 
 
1. What is CIMB Clicks?
 

CIMB Clicks is an Internet Banking and financial services portal that is accessible to all CIMB Bank’s Account Holder. It caters specifically to the needs of our consumer banking clients.

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2. What is the URL address for CIMB Clicks?
  The correct URL address is www.cimbclicks.com.sg

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3. Which website do I visit whenever I need to perform my online transactions?
  You may either find the link to CIMB Clicks from our main website www.cimbbank.com.sg or login into www.cimbclicks.com.sg directly.

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4. Who do I call for support?
  Click here for the various contact points.

 

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5. How do I register for this service? What do I need to access this service?
 
  • Download, fill up, and mail the Internet Banking Application Form to us. Alternatively, you may also apply for this service at our branches.
  • You will then be provided with an Activation Code.
  • Login into www.cimbclicks.com.sg with your Activation Code to perform your First Time Login. You will be asked to choose your CIMB Clicks ID and password during your First Time Login.

 

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6. Do I need to open a new account for Internet Banking?
 

No. You only need to register for Internet Banking using your existing Savings/Current account.

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7. What are the benefits of signing-up?
 
  • Perform banking transactions at ease anytime anywhere.
  • Effortless banking at your finger tips
  • Pay your bills online
  • View your CIMB Malaysia accounts
  • It’s free and secure!

 

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8. What are the transactions that I can perform online?
 
Category Available Transactions
Account Enquiry

Check balance of your accounts in both CIMB Singapore & CIMB Malaysia.
Funds Transfer

Transfer fund to your own and 3rd party account in CIMB Singapore/Malaysia, and other bank in Singapore.

 
Bill Payment

Pay your Singapore & Malaysia bills.
Schedule Transaction Schedule a future transaction or setup recurring transactions for:
  • Funds transfer
  • Bill payment
e-Application
    • Current or Savings Account
    • Fixed Deposit Account
    • Home Loan Account
    • Credit Card
Cheque Management
    • Cheque book request
    • Cheque status inquiry

Note: We’ll be constantly adding on new services to meet your banking needs.

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9. When can I start using this service?
 

Immediately upon successful completion of your First Time Login at CIMB Clicks, you may begin to enjoy the convenience of our Internet Banking services.

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10. Can I use this service if I don’t have any banking account with CIMB Bank?
 

No, you can’t. You must be a CIMB Bank account holder and have at least one banking account. For more information, please Contact Us.

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11. Are there any charges incurred for using CIMB Clicks?
  No, this service is offered to our customers at no charge. However, service charge will apply for specific services.

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